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Frequently Asked Questions

Your go-to guide for all things Leather Genesis

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Email Address:

info@leathergenesis.com

Absolutely! At Leather Genesis, customization is our specialty. Whether you need a simple size adjustment, a unique design variation, or want to bring your dream jacket to life from scratch — we’ve got you covered.

Our team works closely with you on every detail — from selecting the type of leather and color to choosing hardware, stitching, linings, and even hidden pockets. Every custom jacket is a collaboration that reflects your personality and style.

We know finding the right fit can be tricky, especially with tailored leather jackets. That’s why we provide detailed size charts and personalized guidance to help you choose with confidence.

Still unsure? Contact our customer support team — we’ll guide you step-by-step through taking your measurements to ensure your jacket fits perfectly.

We want you to be completely happy with your Leather Genesis purchase. We offer hassle-free returns and exchanges within 14 days of delivery.

  • Items must be unused, unworn, and in their original packaging.

  • For custom or made-to-order jackets, return conditions may differ — see our full Return & Exchange Policy for details or contact us directly.

That depends on your style. Our most popular options include the custom classic biker and the sleek café racer.

  • Bold & statement-making? Go for a biker.

  • Minimal & timeless? Try a café racer.

  • Want total control? Design your own from scratch.

No matter what you choose, every Leather Genesis jacket is made from premium-grade leather and crafted to last.

No — you can check out as a guest. However, creating an account lets you:

  • Track your orders easily

  • Save your measurements for future purchases

  • Manage returns and exchanges effortlessly

  • Get early access to new releases and exclusive offers

Custom jackets usually take 2–4 weeks to complete, depending on the design complexity and our production queue.

Once your jacket is ready, we ship it directly to your door with full tracking. If you have a special occasion or deadline, let us know — we’ll do our best to prioritize your order.

When you place an order, you’ll receive a confirmation email. As soon as your jacket ships, you’ll get a tracking link.

If you have an account, you can log in anytime to check your order status. Need help? Our support team is here for you.

We use only premium full-grain and top-grain leathers sourced from reputable tanneries. These leathers are durable, supple, and age beautifully over time.

Whether you want a polished, sleek finish or a rugged, vintage look, we’ll help you choose the perfect leather to match your vision.

International shipping is not available at this time. We currently ship within the United States only.

We accept all major credit cards (Visa, Mastercard, American Express) and secure payment options such as PayPal.

All transactions are encrypted and secure, so you can shop with complete confidence — whether you’re buying a ready-made jacket or designing your own.

men size chart
women size chart
size guide